CRM

Eliminating per-user CRM pricing for A2A Holidays

A tailored CRM that brings travel enquiries, lead status and follow-up into one team workflow.

Illustrative visual for Eliminating per-user CRM pricing for A2A Holidays
Travel sales operations

The product in context

A2A Holidays publishes a broad catalogue of domestic and international tour packages, with an enquiry form that captures destination, travel date, group size and a message. Its CRM provides the team with a separate place to manage the resulting leads.

01

From enquiry to lead

Travel enquiries need enough context for a useful first response. The public form requests destination and travel details; the private CRM presents leads in an operational dashboard.

02

Follow-up states

The CRM interface visibly groups leads as New, Yet to Talk, Follow up, Hot, Cold, Won and Lost. This gives the sales team a shared language for the next action and pipeline review.

03

Built around the team

The supplied project brief describes a move away from per-user CRM pricing. The public website and CRM show the workflow, while the pricing comparison remains a brief-supplied outcome without published cost figures.

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This public overview focuses on workflow and does not include customer records or account data.

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